Comparison against Kroll v10. Updated 2026-09-14.

PharmFlow vs Kroll: Honest Comparison for BC Pharmacies

Kroll v10 is a dispensary system. The vendor publishes its feature pages and release notes in public. This page compares that public record with what PharmFlow ships today.

The short form: Kroll covers full dispensing, billing, and compliance packaging. PharmFlow covers intake, safety checks, and pickup. Read the table before you decide.

Feature table

Feature	Kroll	PharmFlow
Insurance claims adjudication	Yes. Claims through the vendor claims exchange plus settlement and multi-location reporting. Source	No. No claims adjudication. The gap analysis scores this at 0%. Use your current system for billing.
PrescribeIT e-prescribing	Yes. Receives e-prescriptions and renewal requests with encrypted prescriber messages. Source	No. No PrescribeIT link. The gap analysis scores e-prescribing at 0%.
Paperless fax	Yes. FaxRx Cloud sends and receives fax without a fax machine. Source	No. No fax intake. The gap analysis scores this at 0%. PharmFlow reads uploaded scans instead.
Blister packs and robotics	Yes. DISPILL compliance packaging plus PACMED, Automed, and SynMed packager links. Source	No. No compliance packaging and no packager links. The gap analysis scores this at 0%.
Long term care and eMAR	Yes. MAR and eMAR flows with facility system links for facility patients. Source	No. No facility module and no MAR. The gap analysis scores this at 0%.
Drug interaction checking	Yes. Built-in adverse event checks with allergy and condition cross reference. Source	Yes. Drug to drug checks against active meds through the interactions API.
Patient self-service	Yes. PharmaConnect portal for appointments, refills, and script management. Source	Yes. QR and SMS check-in feeding a live pickup queue. A portal with refills is not included.
Barcode verification at dispense	Yes. Barcode scan check during dispensing, per the vendor release notes. Source	Partial. Barcode parsing for DIN capture exists. Closed loop dispense verification does not.

Who should stay on Kroll

Stay on Kroll if any of these describe your site. PharmFlow does not replace them today.

You take e-prescriptions through PrescribeIT. PharmFlow has no e-prescribing link.
You run blister packs or a packager robot. PharmFlow has no packaging support.
You serve facilities with MAR or eMAR. PharmFlow has no facility module.
You bill through the vendor exchange. PharmFlow has no adjudication at all.

Where PharmFlow adds value

These are shipped features, not plans. Each one runs today.

QR and SMS check-in with a live pickup queue your staff can see at a glance.
OCR scan of paper scripts so intake starts from a photo.
Drug to drug checks against active meds at fill time.
Field level AES-256-GCM encryption for patient data at rest.

Common questions

Does PharmFlow replace Kroll billing?

No. PharmFlow has no claims adjudication. Keep billing in Kroll or your current system.

Does PharmFlow accept PrescribeIT scripts?

No. There is no PrescribeIT link. E-prescriptions stay in Kroll.

What does PharmFlow do better than Kroll?

Patient check-in and pickup. QR and SMS check-in feed a live queue built for the pickup counter.

Can the two systems run side by side?

Yes. Many teams dispense and bill in Kroll while running pickup and intake in PharmFlow.